Survey

1. How do you feel about automated subscription renewals?

A. Convenient, I like them

B. They sometimes cause unwanted charges

C. I prefer to manually renew

2. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

3. How often do you shop using your smartphone?

A. Daily

B. Weekly

C. Monthly

D. Never

4. Has inflation changed your shopping habits?

A. Yes, significantly

B. Yes, somewhat

C. No, not really

5. Have you made any online purchases this week?

A. Yes

B. No

6. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

7. Do you check the best-before dates on groceries?

A. Always

B. Often

C. Sometimes

D. Never

8. What's your favorite place to shop for clothes?

A. Department stores

B. Brand websites

C. Fast fashion retailers

D. Thrift/Vintage stores

9. Do you enjoy the experience of shopping, or is it just a task?

A. I enjoy it

B. It's just a task

C. It depends on what I'm buying

10. Do you buy extended warranties?

A. Yes, often

B. Sometimes

C. Rarely

D. Never